Weekly payments
Submit a payment assignment request with transaction references, the relevant customer or loan identifier, the amount and the business reason.
Payment operations for Kenya
Payment requests.
One clear process.
Fonland Operations helps authorised employees in Kenya submit payment-related requests, respond to questions and follow each request through to a recorded outcome.
Explore the workflowsFrom request to outcome
1
Submit the detailsProvide the transaction reference, amount and the action required.
2
Review with Payment TeamFollow the status and answer requests for additional information.
3
Keep the result on recordSee the outcome, comments and the request history available to your account.
Three focused workflows
The right place for each request.
Organise payment operations without losing the supporting transaction details or the conversation around a request.
Downpayments
Send downpayment-related assignment requests to Payment Team and provide additional information when clarification is needed.
Backoffice
Raise payment administration requests with the references and instructions needed for review, correction or another supported action.
Access & accountability
Designed for authorised staff.
The workspace is for business operations, not public registration. Requesters and Payment Team have different responsibilities. Access is limited to the modules, markets and records permitted for an account.
Payment staff are displayed to requesters as Payment Team. This display label does not make their actions anonymous: authorised administrators retain access to the underlying audit record.
Why Google account access is requested
The planned Chat-based access check uses the signed-in account and membership in the designated Weekly, Downpayments and Backoffice spaces to establish module eligibility. It does not use Google Chat conversations to make payment decisions.
Google Chat membership integration is awaiting authorisation and activation. This preview is not an announcement that external access is live.
Read how information is used →A corporate workspace provided by FinControl Group.
SIA “FIN CONTROL GROUP” operates the platform for Fonland and its authorised staff. This service supports internal payment administration; it is not a public loan application or customer payment portal. Fonland’s starting market is Kenya, with amounts recorded in Kenyan shillings (KES).
Platform provider and privacy information →Need help with a request?
Contact the Fonland operations administrator. Include the request reference and a short description of the issue; do not send passwords, authentication codes or access tokens.
payments_team@fonlend.co.ke